PRIVACY

POLICY

Thank you for using RELM Photography or visiting our website.

We are committed to protecting the privacy of your data and this policy explains what we collect and how we use your personal information.

This policy may be amended as we release new features, or when legal requirements arise.

We encourage you to review this policy from time to time to stay informed of any changes that might affect you.

Any personal data, such as the name, address, e-mail address or telephone number shall always be in line with the General Data Protection Regulation (GDPR), and in accordance with any UK specific data protection regulations.

 

Privacy Policy

This Policy explains when and why we collect personal information about people who visit my website, how I use it and keep it secure. The Policy may change from time to time, and by using my website, you’re agreeing to be bound by this Policy.

 

Who is Collecting and can Access the Information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

 

What type of information is collected?

I obtain information through my website in three ways: anonymously, directly and by a third-party.

1. Anonymously: The anonymous information I collect may include your IP address, whether you are using a computer, a tablet or a phone, which country you are located, which website pages are accessed and how long you may spend looking at my lovely website pages.

2. Directly: The direct information I collect is when you make an enquiry or purchase a photographic service. This will be your name, address, phone number and details about your event.

3. Third Party: If you purchase a product or service from me using an online bank transfermethod, your account information is held by me. The information I receive is that a transaction has taken place, with the name of the payee, account details, the date and the amount of the transaction. 

 

How is your information used?

I will use any information that you provide to:

  1. Carry out any obligations arising from any contracts entered into by you and me

  2. Seek your views or comments on the services I provide.

  3. Notify you of any changes to my services.

I will hold your personal information on my systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with me.

 

Who has access to your information?

The only person(s) who have any access to any information which is collected through my website or any other communications is RELM Photography and wix, and of this information:

  1. I will not sell or rent your information to any third parties

  2. I will not share your information with third parties for any marketing purposes. 

 

Direct Marketing

RELM Photography does not generate a newsletter, offer any subscriptions and does not generate bulk or direct mail shots for marketing. If I contact you, it will be about an enquiry you have made or any photographic services we have agreed upon. All communications will be  sent directly from me to you.

 

Profiling

This is where personal information is analysed to create a profile of your interests and preferences so you can be contacted with information relevant to you. I do not profile any of the information I collect.

Security Precautions 

When you provide any personal information, I take steps to ensure that it’s treated securely to protect the loss, misuse or alteration of any information. My website is protected with SSL and a secure page a lock icon will appear on your web browser to show that the page is secure.

Any information provided over the internet can never be guaranteed 100% secure. As a result, while I strive to protect your personal information, I cannot guarantee the security of any information you transmit to me, and you do so at your own risk. 

Once I receive your information, I make our best effort to ensure its security, and where I have given you a password which enables you to access my website galleries, you are responsible for sharing this password.

Use of ‘Cookies’

Like many other websites, RELM Photography uses website cookies. These are small text files that are stored in a computer system via an Internet browser, and in this case, do not mean a highly fattening yet delicious sugar-filled treat.

The cookies collect anonymous statistical data about your browsing actions and do not identify you as an individual. For example, I use cookies to see how many visitors I have had, how long they spend on the website, whether they are using a computer, tablet or a mobile, and which part of the country you are located. This data helps me to improve my website and deliver a better service.

Any visitor information processed by the cookies is stored on my website and on the user’s computer browser. It is possible to switch off cookies by setting your browser preferences, and in some cases, turning cookies off may result in a loss of functionality when using my website.

 

Links to other websites

My website may contain links to other websites run by other vendors. This privacy policy applies only to the RELM Photography website‚ so I cannot be responsible for the privacy policies and practices of other sites if you access them using links from my website.

Review of this Policy & Access to your Information

I will keep this Policy under regular review, and the Policy was last updated in May 2018. If you are concerned about any information I have about you can email:

Email: rhondell@RELMPhotography.co.uk